Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: 7/27/2025

This Privacy Policy describes how we collect, use, and handle your personal information when you use our bulk waste disposal services. We are committed to protecting your privacy and ensuring the security of your personal data.

1. Information We Collect

Personal Information:

  • Name and contact information (phone number, email address)
  • Billing and shipping addresses
  • Payment information (processed securely through third-party providers)
  • Service preferences and history

Automatically Collected Information:

  • IP address and browser information
  • Website usage data and analytics
  • Device information and operating system
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Provide and improve our bulk waste disposal services
  • Process bookings and payments
  • Communicate with you about your service requests
  • Send important updates and service notifications
  • Analyze website usage to improve user experience
  • Comply with legal and regulatory requirements
  • Prevent fraud and ensure service security

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party companies that help us operate our business (payment processors, logistics partners)
  • Legal Requirements: When required by law, court order, or government regulation
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Protection: To protect our rights, property, or safety, and that of our customers

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication systems
  • Employee training on data protection practices
  • Secure data storage and backup procedures

5. Your Rights

You have the right to:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service provider
  • Objection: Object to processing of your personal information
  • Withdrawal: Withdraw consent for data processing

To exercise these rights, please contact us using the information provided below.

6. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Improve website functionality and user experience
  • Provide personalized content and advertisements

You can control cookies through your browser settings, but some features may not function properly if cookies are disabled.

7. Data Retention

We retain your personal information only for as long as necessary to:

  • Provide our services and fulfill contractual obligations
  • Comply with legal and regulatory requirements
  • Resolve disputes and enforce our agreements
  • Improve our services and business operations

When information is no longer needed, we securely delete or anonymize it.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Address: 10 Kaki Bukit Road 2, First East Centre, #01-08, Singapore 417868

Phone: 8698 4997 or 8269 3645

Operating Hours: Monday to Sunday, 8:15 AM - 8:15 PM

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